Omega Technology Terms of Service

Revision Date

Status

Download pdf

01 Jan 2026

Current

V606R1

01 Apr 2021

Superseded

V605R0

21 Jul 2020

Superseded

V600.00

OMEGA TECHNOLOGY – Terms Of Service Agreement.

  1. Introduction (V606R1)

This Terms of Service Agreement (“TOS”) is a legal agreement between you (either an individual, a company, or a single entity) and OMEGA TECHNOLOGY COMPANY. The “SOFTWARE PRODUCT” includes computer software and may include associated media, printed materials, and “online” or electronic documentation. The SOFTWARE PRODUCT also includes any fixes, releases, upgrades, new versions, or enhancements that may be provided to you.

By purchasing, installing, copying, downloading, accessing, or otherwise using the SOFTWARE PRODUCT, you agree to be bound by the terms of this TOS.

  1. Software Product License

The SOFTWARE PRODUCT is protected by copyright laws and international copyright treaties, as well as other intellectual property laws and treaties. OMEGA TECHNOLOGY retains all copyright and ownership rights in the SOFTWARE PRODUCT.

  1. Software Product

The SOFTWARE PRODUCT is licensed, not sold.

The term “COMPUTER,” as used herein, refers to the HARDWARE if it is a single computer system, or to the computer system with which the HARDWARE operates if the HARDWARE is a component.

 

  1. Grant of License

Software Installation and Use
OMEGA TECHNOLOGY grants you a single, non-exclusive, non-transferable license to use one copy of the SOFTWARE PRODUCT in accordance with this TOS. All rights not expressly granted are reserved.

If the SOFTWARE PRODUCT is used at multiple geographical locations or with different database files (“Data Files”), a separate license is required for each location or Data File.

If the SOFTWARE PRODUCT is used on the same Local Area Network (LAN) by multiple users on different computers accessing the same Data File, no additional licenses are required for those computers.

OMEGA TECHNOLOGY provides software documentation that may be freely distributed in paper or electronic form.

  1. Training Workbook

OMEGA TECHNOLOGY owns a separate Training Workbook available on a per-user basis. This workbook is provided as an electronic document. Printing, copying, sharing, or distributing the workbook in any form is strictly prohibited without prior written permission from OMEGA TECHNOLOGY.

 

  1. Product Personalization & Company Identification

OMEGA TECHNOLOGY may associate each SOFTWARE PRODUCT with the name and address of the original purchaser. This information will not be shared, in accordance with our Privacy Policy.

 

  1. Annual Product License Renewal and Cost of License

Premium Product (OMC–Professional)
The Professional License costs is at $6 per user per month , or $432 per year for up to six (6) users. Additional users are charged at $6 per user per month. Payment is required in advance.

OMC–Express
The Express License costs at $3 per user per month, or  $216 per year for up to six (6) users. Additional users are charged at $3 per user per month. Payment is required in advance.

 

  1. Expiration of License and Software Key

The CMMS License expires at the end of each 12-month period unless renewed with a License Renewal Number (“LRN”). The software will provide 30 days’ notice of expiration.

OMEGA TECHNOLOGY will issue a new LRN annually to customers who:

  1. Submit a request for a New LRN using the approved LRN request form within the software,
  2. Pay the renewal fee, and
  3. Are not in breach of this TOS.

Upon meeting these conditions, OMEGA TECHNOLOGY will make reasonable efforts to deliver the LRN within 24 hours.

 

  1. Users of the Software

OMEGA TECHNOLOGY defines the following user types:

  • Licensed Users: Users covered under the purchased license.
  • Registered Users: Users assigned to Groups 1–5 by the CMMS administrator and requiring login credentials.
  • Guest Users: Users assigned to Group 0 with limited, read-only access.

The software monitors Registered Users against Licensed Users in real time. It is the responsibility of the CMMS administrator to ensure compliance with licensing limits. Exceeding licensed user counts may restrict functionality.

Additional licenses may be added at any time. Reductions typically occur at renewal.

 

  1. Price Changes

OMEGA TECHNOLOGY reserves the right to modify pricing or licensing terms at its sole discretion. Updates will be posted on the company website.

  1. Gold Membership

OMEGA TECHNOLOGY may offer a Gold Membership for $99 per year. Members receive prioritized support and discounts on custom enhancements. Standard customers will continue to receive support but will be charged full rates for additional services.

 

  1. Limited Warranty

OMEGA TECHNOLOGY warrants that the SOFTWARE PRODUCT will perform substantially in accordance with its documentation for sixty (60) days from the date of receipt, when used on recommended hardware.

Minor or non-substantial deviations do not constitute a breach of warranty. To make a claim, you must notify OMEGA TECHNOLOGY within the warranty period.

If the SOFTWARE PRODUCT fails to meet this warranty, your exclusive remedy is either replacement of the software or a refund of the license fee.

 

  1. Refunds

Refunds will only be considered if:

  • The software performs substantially below documented standards, and
  • OMEGA TECHNOLOGY fails to provide a corrective fix within 60 days of acknowledging the issue.

 

  1. Disclaimer

The above warranty constitutes the sole and exclusive remedy for breach. OMEGA TECHNOLOGY and its suppliers do not guarantee specific results from the use of the SOFTWARE PRODUCT.

 

  1. Limitation of Liability

OMEGA TECHNOLOGY and its suppliers shall not be liable for any indirect, incidental, or consequential damages, including lost profits or savings.

Total liability shall not exceed the amount paid for the SOFTWARE PRODUCT.

 

  1. Rental

You may not rent, lease, lend, donate, gift, or share the SOFTWARE PRODUCT.

 

  1. Software Product Transfer

You may not transfer your rights or obligations under this TOS without prior written consent from OMEGA TECHNOLOGY. Any unauthorized transfer constitutes a material breach. OMEGA TECHNOLOGY may grant or withhold consent at its sole discretion.

 

  1. Termination

This TOS remains in effect until terminated. It will terminate automatically upon breach.

If termination occurs and the breach is not remedied, you must cease use and destroy all copies of the SOFTWARE PRODUCT.

Termination does not affect obligations related to intellectual property, warranties, disclaimers, or refunds.

 

  1. Copyright

All intellectual property rights in the SOFTWARE PRODUCT and related content remain with their respective owners. This TOS grants no ownership rights beyond those expressly stated.

 

  1. Your Responsibilities

You agree to exercise due diligence to protect the SOFTWARE PRODUCT, including any source code, as confidential and proprietary information belonging to OMEGA TECHNOLOGY.

 

  1. Product Support

OMEGA TECHNOLOGY will make reasonable efforts to provide support and may offer tailored support programs at a reasonable cost. Free web and email support is available for general inquiries.

 

  1. Entire Agreement

This TOS constitutes the entire agreement between the parties and supersedes all prior agreements.

OMEGA TECHNOLOGY reserves the right to modify this agreement. Changes will be communicated at least one month prior to renewal or posted on the company website.

Website:www.cmmsfirst.com

E-Mail: service@cmmsfirst.com

USA Address

3500 Valley Chase Lane Bartlett TN, 38133

USA 1 901-351-5435

Offshore Technical Support: 1- 876- 452-7145 (use this number for faster support)